Privacy Policy

Our Promise to You

At Resonator Books, your privacy is as important to us as a cherished first edition. We are committed to being transparent about how we handle your personal information. This Privacy Policy outlines our practices for collecting, using, and protecting the data you entrust to us when you use our website, resonatorbooksllc.com (the “Site”).

The Information We Collect to Fulfill Your Order

To provide you with a smooth and enjoyable shopping experience, we collect certain types of information.

1. Personal Information You Provide: This is information you knowingly give us when you place an order, create an account, or contact us. It includes:

  • Contact Information: Your name, email address, mailing address, and phone number.

  • Payment Information: Your credit card or other payment details. Please note, this information is processed directly and securely by our third-party payment partners (Stripe and PayPal). We never store your full payment card details on our servers.

2. Technical Information We Collect Automatically: When you visit our Site, we automatically collect some non-personal information to help us understand how our Site is performing. This includes:

  • Device and Browser Details: Your browser type, operating system, and device information.

  • Log Data: Your IP address and browsing activity, such as the pages you visit and the time you spend on them.

3. Cookies: Our Digital Bookmarks Our Site uses “cookies” to enhance your experience. Think of them as digital bookmarks that help our Site remember your preferences (like what’s in your cart) and make your next visit seamless. You can always configure your web browser to refuse cookies, though some parts of our Site may not function as intended without them.

Why We Collect It: How Your Information is Used

We use your information for specific, clear purposes:

  • To Bring Your Books to You: To process your orders, manage your account, and provide customer support.

  • To Improve Your Browsing Experience: To understand how our readers use the Site, allowing us to improve its design and features.

  • To Process Payments Securely: To complete your transactions through our trusted payment partners.

  • To Communicate With You: To send order confirmations, shipping updates, and respond to your questions. With your explicit consent, we may also send you newsletters, which you can opt-out of at any time.

Our Commitment to Your Data’s Security

We take the security of your data seriously. We implement robust security measures, including SSL (Secure Socket Layer) encryption, to protect your information against unauthorized access or disclosure. We comply with industry best practices to ensure your data is safe with us.

Who We Share Your Information With (And Why)

Your trust is not for sale. We do not sell, trade, or rent your personal identification information to third parties for their marketing purposes.

We only share your information with essential service providers who help us run our business, such as:

  • Shipping Carriers (e.g., USPS): To deliver your order to your doorstep.

  • Payment Processors (Stripe, PayPal): To securely process your payment.

  • For Legal Reasons: If required by law, we may disclose information to comply with a legal obligation.

How Long We Keep Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as maintaining your account or as required by law for record-keeping.

You’re in Control: Your Privacy Rights & Choices

You have rights over your personal information. You can:

  • Access and Update: Log into your account anytime to view and update your information.

  • Request Deletion: Ask us to delete your personal data (unless we are required by law to retain it).

  • Opt-Out of Marketing: Unsubscribe from our marketing emails at any time using the link in the email footer.

  • Exercise Your CCPA/CPRA Rights: If you are a California resident, you have specific rights over your data. Please visit our Do Not Sell My Information page to learn more and submit a request.

International Users

Our company is based in the United States. If you are visiting our Site from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States. We take steps to ensure that your data is protected in accordance with this policy and applicable laws.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will note the “Last Updated” date at the top of this page.

Contact Us

If you have any questions or concerns about our privacy practices, please get in touch.

Company Name: Resonator Books, LLC

Company Number: B20250054512

Address: 5525 Oakdale Ave. Suite 155 Woodland Hills, CA 91364, United States

Email: [email protected]

Phone: +1 (818) 655-0127

Contact Form: Click here

Hours of Operation: Our customer support team is available to assist you from Monday to Friday, between 8:00 AM and 6:00 PM, Pacific Time (PT).

Service Commitment: We are committed to providing timely assistance and aim to respond to all inquiries within 1 business day.